Enhance Field Service Staff Efficiency With Mobile Solutions

An effective communication and information system contributes to the success of your field service management in terms of costing and timely service. Effective management of a growing field service demands are depends upon the work force management, effective customer, their equipment details, vendor management, inventory management and field tracking devices.

You have to identify very effective and customizable solution to maximize your RoI, and your solution should be optimized to support your specific field service operations and brings value addition in terms of mobile communication technologies and field staff tracking device integration, etc., Another important aspect of FSM should be effective management of service planning, where resources can be diverted enroute / re-route to urgent calls

FSM Objectives should be:

•     Improved operational efficiency

•    Provides greater insights into the field resources and work

•     Track & control service deliverables and business objectives

Benefits:

    

•          Effective Scheduling and staff dispatching

•          Optimum utilization of resources and improve the top line

•         Achieve highest revenue generation

•         Centralized field activity management

•         Generate invoice & collect the payments, to simplify the account process

•        Rapid communication with field staff and share client specific information in real time

•         Centralized inventory and automated stock alert systems

              And many more ....

Any effective Field Service Management should offer end-to-end solutions and required tools to address the wide range needs, and provide a centralized resource management solution, which can be connected to various systems.